Privacy Policy

Last updated: 30 May 2026

Dutch Travel Story respects your privacy and handles your personal information with care. This Privacy Policy explains what personal data we collect, why we collect it, how we use it and what rights you have.

Dutch Travel Story creates private, tailor-made journeys in the Netherlands for travellers who are looking for a personal, refined and thoughtfully guided experience.

1. Who we are

This website is operated by:

Dutch Travel Story
[Legal business name, if different]
[Business address]
The Netherlands
Chamber of Commerce number: [KvK number]
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For the purposes of applicable privacy laws, including the General Data Protection Regulation (GDPR), Dutch Travel Story is the data controller for the personal data collected through this website.

2. What personal data we collect

We only collect personal data that is relevant to your request, your visit to our website or our communication with you.

Depending on how you use the website, we may collect:

your first name;
your email address;
your country or time zone;
information you choose to share with us about your travel wishes, interests, preferred travel period, travel companion or style of travel;
messages you send to us through a contact form, chat, email or social media;
technical information, such as your IP address, browser type, device information and general website usage data;
cookie preferences and consent choices.

We do not intentionally collect sensitive personal data, such as health information, religious beliefs, political opinions or financial details through this website.

3. How we collect your personal data

We may collect personal data when you:

request a private sample journey;
contact Dutch Travel Story through a form, chat, email or social media;
request a private introduction call;
subscribe to or agree to receive a personal follow-up;
browse this website and accept certain cookies;
communicate with us during the preparation of a possible journey.

You are never required to share more information than is necessary for the purpose of your request.

4. Why we use your personal data

We use your personal data for the following purposes:

To respond to your request

When you request a private sample journey, contact us or ask for more information, we use your details to respond personally and thoughtfully.

To send the private sample journey

If you ask to receive the private sample journey, we use your first name and email address to send it to you. We may also use your country or time zone to understand where you are based and to communicate with you at a suitable time.

To follow up personally

After sending a sample journey or receiving your message, we may send a personal follow-up related to your request. This is not intended as mass marketing, but as a thoughtful continuation of the conversation you started with Dutch Travel Story.

To plan a private introduction call

If you request or schedule an introduction call, we use your details to arrange the call and prepare for the conversation.

To improve the website

With your consent, we may use analytics cookies or similar technologies to understand how visitors experience the website. This helps us improve the structure, content and usability of the website.

To protect the website

We may process limited technical data to keep the website secure, prevent misuse and ensure that the website functions properly.

5. Legal basis for processing

We process your personal data only when we have a valid legal basis to do so.

Depending on the situation, we rely on:

Consent, for example when you agree to receive a private sample journey, accept analytics cookies or agree to receive a follow-up.
Legitimate interest, for example when we respond to your message, protect the website or maintain basic business records.
Pre-contractual steps, for example when you ask us to explore a possible tailor-made journey with you.
Legal obligation, where we are required to keep certain information for accounting, tax or legal purposes.

You may withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before it was withdrawn.

6. Private sample journey and personal follow-up

When you request a private sample journey, we ask for your first name, email address and country or time zone.

We use this information to send the sample journey and to follow up personally about your interest in Dutch Travel Story.

We do not sell your details. We do not send unrelated bulk marketing emails. Any follow-up you receive from us will be connected to your request, your interest in Dutch Travel Story or a possible private introduction call.

7. Cookies and website analytics

This website may use cookies and similar technologies.

Some cookies are necessary for the website to function properly. These may be placed without your consent.

Other cookies, such as analytics or marketing cookies, are only used with your permission. You can accept, reject or change your cookie preferences at any time through the cookie settings on this website.

We may use cookies for:

essential website functionality;
remembering cookie preferences;
understanding general website usage;
improving the website experience;
marketing or advertising purposes, only if such tools are added and only with your consent.

If we use services such as Google Analytics, Google Tag Manager, Meta Pixel or similar tools, they will only be activated where required after your consent has been given.

8. Sharing your personal data

We only share personal data when this is necessary for the purposes described in this Privacy Policy.

We may share limited data with trusted service providers, such as:

website hosting providers;
email delivery services;
website maintenance or technical support providers;
analytics providers, if enabled with consent;
booking or calendar tools, if used for introduction calls;
professional advisers, where necessary for legal, tax or accounting purposes.

These parties may only process your personal data for the agreed purpose and must protect it appropriately.

We do not sell your personal data.

9. International transfers

Dutch Travel Story is based in the Netherlands. Some of the service providers we use may process data outside the European Economic Area.

Where this happens, we aim to work with providers that offer appropriate safeguards, such as EU Standard Contractual Clauses or other legally recognised protection mechanisms.

10. How long we keep your data

We do not keep your personal data longer than necessary.

In general:

contact form or chat enquiries may be kept for up to 12 months;
private sample journey requests may be kept for up to 12 months if no journey is booked;
communication related to an actual journey may be kept for as long as necessary to provide the service and meet legal or administrative obligations;
accounting or legal records may be kept for the period required by law;
cookie consent records may be kept for the period needed to demonstrate your preference.

If you ask us to delete your personal data, we will do so unless we are legally required or entitled to keep certain information.

11. How we protect your data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure or alteration.

This includes reasonable security measures for the website, email communication, hosting environment and access to administrative systems.

No website or email system can be guaranteed to be completely secure. However, we handle your information with care and limit access to personal data where possible.

12. Your rights

Under applicable privacy laws, you may have the right to:

request access to the personal data we hold about you;
ask us to correct inaccurate or incomplete data;
ask us to delete your personal data;
restrict how we use your personal data;
object to certain processing;
request a copy of your data in a portable format;
withdraw your consent at any time, where processing is based on consent.

To exercise your rights, please contact us at:

This email address is being protected from spambots. You need JavaScript enabled to view it.

We may need to verify your identity before responding to your request.

13. Email communication

If you contact us or request a private sample journey, we may reply by email.

You can ask us at any time not to send further follow-up messages. Every personal follow-up will remain connected to your original request or interest in Dutch Travel Story.

If we ever introduce a separate newsletter, we will only send it to you if you have clearly subscribed or otherwise given consent where required.

14. Social media and external links

This website may include links to external websites or social media platforms, such as Instagram or Facebook.

When you click on those links, the privacy policies of those external platforms apply. Dutch Travel Story is not responsible for how third-party websites or platforms handle your personal data.

15. Automated decision-making

Dutch Travel Story does not use your personal data for automated decision-making that has legal or similarly significant effects on you.

16. Complaints

If you have a concern about how we handle your personal data, we would appreciate the opportunity to resolve it with you first.

You can contact us at: